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Tech News

Zendesk acquires agentic customer service startup Forethought

Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies announced on Wednesday. The deal is expected to close by the end of March. While AI agents, particularly for customer service, may be all the rage now, Forethought was years ahead of its time. In fact, it was the … Read more

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Ride hailing inDrive acquires Pakistan’s KraveMart to bolster grocery delivery

Global ride-hailing company inDrive, known for its bid-based pricing model, has acquired Pakistan-based quick-commerce startup Krave Mart, TechCrunch has learned, as it pushes further into grocery delivery and commerce services in South Asia. The all-stock deal, agreed last year, has received approval from the Competition Commission of Pakistan, allowing the companies to proceed with the … Read more

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India neobank Fi winds down banking services on its platform

India’s neobank Fi is discontinuing banking services on its platform more than four years after launching them in partnership with Federal Bank, directing customers to access their savings accounts through the bank’s mobile app as it winds down the Fi interface. Founded in 2019 by former Google Pay India executives Sujith Narayanan and Sumit Gwalani, … Read more

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Netflix may have paid $600 million for Ben Affleck’s AI startup

Last week, Netflix announced the acquisition of InterPositive, an AI company co-founded by Ben Affleck that helps filmmakers edit footage in post-production. This deal could be worth up to $600 million, according to Bloomberg, potentially ranking it among the streaming giant’s largest acquisitions ever. The most Netflix has ever paid for a single acquisition was … Read more

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