After careful consideration, we have decided to disable Expert Review as we reimagine the feature to make it more useful for users, while giving experts real control over how they want to be represented – or not represented at all. We built the agent to help users tap into the insights of thought leaders and experts, and to give experts new ways to share their knowledge and reach new audiences. Based on the feedback we’ve received, we clearly missed the mark. We are sorry and will do things differently going forward.
Our broader vision is to solve the “last mile of AI” by bringing the power of LLMs to people where they are, inside their flow of work, at the exact moment they need it. As we innovate at the edge of AI, it is important to us that we continue to seek the best ways to help people feel agency over technology and that they can shape it to meet their needs.
Thanks for holding us accountable. We are committed to getting it right next time and will be transparent about how we improve from here.